I suggest microwaving your cookies for around 7 seconds to warm them up. You can enjoy them with ice cream, milk, or even coffee! Try different things and see what works for you!

I suggest you enjoy your cookies within 5 days of the bake date.

Definitely! You can actually freeze cookies in the bag they’re packaged in. They can stay in your freezer for up to 3 months. My suggestion is to freeze them sooner rather than later as they will retain freshness better.

If you would like to enjoy warm cookies microwave the room temperature cookies anywhere between 3 to 10 seconds (all microwave ovens vary).

I use only the highest quality ingredients available. This includes, but is not limited to, European style butter, restaurant grade chocolate and flour.

Not at this time. All of the cookies are made on shared equipment in a kitchen that also processes gluten, soy, dairy, and nuts. While I take all steps to minimize the risk of cross-contamination, I cannot guarantee that any of our products are safe to consume for people with tree nut, soy, milk, egg and/or wheat allergies.

If you go to The Cookies there’s a link that will take you to the Ingredients. Each cookie bag will have the ingredients list on the back as well. Please review the ingredients before ordering.

The various ingredients have different densities so if a cookie looks smaller it is probably because it has more chunks of chocolate or fruit or nuts. Some cookies may not spread out as much which results in a taller/thicker cookie. While some cookies may look smaller they are all measured to 2oz.

The cookies are baked to order, packaged and shipped the day they are baked to ensure the freshest product possible. Your cookies will come packed and sealed in a resealable bag to prolong the enjoyment of our product! All orders are shipped via USPS Priority Mail. Orders are processed and shipped in the order they're received. I currently ship cookies every Monday and Tuesday.

Unfortunately I cannot guarantee shipping or arrival times. I am at the mercy of the shipping provider and certain factors are out of my control. I suggest you schedule your order in advance to allow for unseen delays.

Prior to finalizing your order we will agree on a shipping rate. I will provide cost estimates as well as expected delivery times.

Unfortunately not as once your order is handed off to the delivery carrier it is out of my control as to when it arrives.

Please contact me at cookiesbyandrew@gmail.com. Order modifications must be made at least the day before your cookies are scheduled to be baked or shipped.

Per the Virginia Department of Agriculture and Consumer Services (VDACS), cookies are listed under the low risk foods category so an inspection of my kitchen is not required. I still follow standard food processing safety protocols.

For any orders exceeding 3 dozen cookies please submit your order at least a week in advance. This gives me time to prepare enough dough to fulfill your request.

Please note coupon codes do not stack with each other. They are also not applicable to be used with bulk orders as those already have a separate discount applied. In order for your order to be eligible for the Free Shipping promotion the subtotal has to be at least $70 after discounts are applied if you should use one.

You may do so here!

Not at this time!